Tag

#operations review

Working with clients

How does a fixed-fee operations review work?

What a client is buying when they sign a fixed-fee review: the deliverables, the milestones the fee is invoiced against, how the price is built, and what happens when the work needs to change.

Mara Lindqvist · Independent operations consultant · · 3 min read

Constraints and flow

What goes into an improvement plan that actually works?

A plan without a measure is a wish. A working plan names the constraint, the measure that will show the change, the owner and the review date, and it is piloted on one shift before it is rolled out.

Mara Lindqvist · Independent operations consultant · · 3 min read