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Working with clients
My rate card says net 30. The Halvard letter says Net 14 from the invoice date, with a 40% deposit on signature. Both are true, and the letter wins for that engagement. Here is how I keep the two from getting mixed up.
Mara Lindqvist · Independent operations consultant · · 3 min read
Working with clients
At the Halvard kickoff the operations director asked whether the review could recommend a warehouse system. The letter says it cannot. Here is how I answered, and why the answer is an offer rather than a no.
Mara Lindqvist · Independent operations consultant · · 3 min read
Working with clients
What a client is buying when they sign a fixed-fee review: the deliverables, the milestones the fee is invoiced against, how the price is built, and what happens when the work needs to change.
Mara Lindqvist · Independent operations consultant · · 3 min read